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Accessibility Statement – "MyHome"

Last updated: 2026-04-01

At "MyHome" we place paramount importance on delivering an equitable, accessible, and respectful service to all users, including people with disabilities. We actively work and invest resources so our platform is accessible, convenient, and user-friendly for everyone.

1. Site Accessibility Level

This site has been made accessible in accordance with the Israeli Equal Rights for Persons with Disabilities Regulations (Service Accessibility Adjustments), 5773-2013. We work to implement the recommendations of the Israeli Standard for Web Content Accessibility (IS 5568) at AA conformance level, as well as the international guidelines document WCAG 2.1.

2. Accessibility Features Implemented on the Site

The following adaptations have been implemented as part of making the site accessible:

  • Keyboard navigation: The site is optimised for keyboard-only browsing. You can navigate between clickable elements using the Tab key and select them using Enter.
  • Screen-reader compatibility: The site provides a semantic structure (HTML5) and hierarchical headings aligned with assistive technologies and screen-reading software (such as NVDA).
  • Alternative text for images: Meaningful graphical elements on the site include an alternative text description.
  • Colour contrast: The site is designed with high colour contrast to assist users with visual impairment or colour blindness, including dark-mode support.
  • Responsive design: The site supports browser-level text enlargement without harming content readability or system functionality, and is fully optimised for mobile devices.

3. Physical Accessibility Arrangements

"MyHome" is a digital platform (SaaS) providing online services exclusively over the internet. The service does not operate any offices that accept the public in person. All services, contract generation, and support are delivered digitally and online.

4. Accessibility Enquiries and How to Reach Us

We continue to work on improving site accessibility as part of our commitment to enable use by the entire population. Please note that some pages or components may not yet be fully accessible or may still be under technological development. If you encounter an accessibility issue on the site, or if you need help using the system, we would be very glad to receive your enquiry so we can fix and improve the experience.

System accessibility coordinator details:

  • Name: Yosef
  • Email for accessibility enquiries: support@mcm-myhome.com
  • Guaranteed response time: We undertake to respond with a solution or handling status within 14 business days, as required by law.
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